Engagement
Privilege and void control assessment
Review who can void, refund, or discount tickets in your POS application and whether those rights match real floor roles.
Why owners request this
Generous void and refund rights often sit with every cashier “for speed.” This assessment maps actual user rights to job roles, samples high-risk transactions, and recommends a tighter privilege set that still lets service move.
Included
- Export and review of user roles from the POS application
- Interview with one manager per location
- Sample of voids and refunds over a recent fortnight
- Recommended privilege matrix and floor briefing notes
Ready to scope this engagement?
Tell us about your POS application, number of tills, and the period you want examined.
Request a scoping call